Frequently Asked Questions
Payment
Pay by Card:
Simply ‘phone to reserve the machine of your choice, paying by credit / debit card is the fastest way to receive your machine.
Cards accepted include: VISA, VISA Debit and MasterCard
Pay by Cheque or Bankers Draft:
Simply ‘phone to reserve the machine of your choice and send us a cheque in the post. We will reserve the machine for up to 1 week pending receipt of your cheque. Please note that we will only despatch the machine once your cheque has cleared.
All Prices Include VAT.
Remember, if you're purchasing a used Keiser M3 you might want to add a Keiser M3 Toolkit to your order for just £10.
More details can be found on the Keiser M3 Toolkit FAQ.
Service Schedule
We only offer you nearly new machines with very little usage at an attractive discount to the original price.
All machines offered are in superb condition – if there are any minor blemishes, scratches etc, these are photographed and shown on that particular machine’s listing.
Each machine is fully serviced, checked and cleaned before being boxed up ready to ship.
Click here to see the WaterRower Service Schedule
Click here to see the Keiser M3 Service Schedule
Warranty
We are extremely confident in every machine we sell. Each machine is backed by a very comprehensive 3 month warranty.
Click here to see the details of the warranty
How Quickly Can You Deliver?
All machines are in stock and have been checked, cleaned and serviced and are boxed and ready to go with the accessories listed. Paid orders placed before 12pm are despatched that day by UPS carrier for next-day delivery*. If this is not convenient for you we can arrange a date that is more suitable.
*Subject to postcode. A guaranteed next-day delivery service (Mon-Fri) is available in most parts of the UK mainland. A signature is required upon delivery.
Where Do You Deliver?
All UK mainland addresses on a next-day basis.
Certain very remote postcodes operate on a 2-day delivery.
For offshore and export, please call to discuss delivery options.
What Do You Charge For Delivery?
Carriage is just £25 (inc. VAT) for UK mainland.
For offshore and overseas, please call us for a quote.
Can I Have a Timed Delivery?
At extra cost it may be possible to deliver on a Saturday and in some instances before 10am. Otherwise, delivery is between 8:30am and 5:30pm and a signature is required upon delivery.
Keiser M3 Toolkit
If you require a Keiser M3 toolkit when purchasing your used Keiser M3, you can purchase one for just £10. Please mention this in your phone call when paying for your machine.
